--- title: "47 CFR 64.2003 CPNI: Definitions" canonical: "https://dposchool.com/cpni/section/64.2003" source: "https://www.ecfr.gov/current/title-47/section-64.2003" source_note: "Source: United States Code, title 47, published by the Office of the Law Revision Counsel of the U.S. House of Representatives (uscode.house.gov), release point 119-136. The editorial and statutory notes are not reproduced. Source: Electronic Code of Federal Regulations (eCFR), title 47, up to date as of 29 October 2026, from the eCFR API (ecfr.gov). The eCFR is an editorial compilation of the CFR and Federal Register amendments, not an official legal edition of the CFR." text_as_of: "2026-10-29" language: "en" publisher: "DPO School" --- 47 CFR 64.2003 CPNI · Subpart U: Privacy of Customer Information # 47 CFR 64.2003 CPNI: Definitions eCFR, up to date as of 29 October 2026. Retrieved 30 October 2026. ## Official text ### 47 CFR 64.2003(a) **(a)** Account information. “Account information” is information that is specifically connected to the customer's service relationship with the carrier, including such things as an account number or any component thereof, the telephone number associated with the account, or the bill's amount. ### 47 CFR 64.2003(b) **(b)** Address of record. An “address of record,” whether postal or electronic, is an address that the carrier has associated with the customer's account for at least 30 days. ### 47 CFR 64.2003(c) **(c)** Affiliate. The term “affiliate” has the same meaning given such term in section 3(1) of the Communications Act of 1934, as amended, 47 U.S.C. 153(1). ### 47 CFR 64.2003(d) **(d)** Call detail information. Any information that pertains to the transmission of specific telephone calls, including, for outbound calls, the number called, and the time, location, or duration of any call and, for inbound calls, the number from which the call was placed, and the time, location, or duration of any call. ### 47 CFR 64.2003(e) **(e)** Communications-related services. The term “communications-related services” means telecommunications services, information services typically provided by telecommunications carriers, and services related to the provision or maintenance of customer premises equipment. ### 47 CFR 64.2003(f) **(f)** Customer. A customer of a telecommunications carrier is a person or entity to which the telecommunications carrier is currently providing service. ### 47 CFR 64.2003(g) **(g)** Customer proprietary network information (CPNI). The term “customer proprietary network information (CPNI)” has the same meaning given to such term in section 222(h)(1) of the Communications Act of 1934, as amended, 47 U.S.C. 222(h)(1). ### 47 CFR 64.2003(h) **(h)** Customer premises equipment (CPE). The term “customer premises equipment (CPE)” has the same meaning given to such term in section 3(14) of the Communications Act of 1934, as amended, 47 U.S.C. 153(14). ### 47 CFR 64.2003(i) **(i)** Information services typically provided by telecommunications carriers. The phrase “information services typically provided by telecommunications carriers” means only those information services (as defined in section 3(20) of the Communication Act of 1934, as amended, 47 U.S.C. 153(20)) that are typically provided by telecommunications carriers, such as Internet access or voice mail services. Such phrase “information services typically provided by telecommunications carriers,” as used in this subpart, shall not include retail consumer services provided using Internet Web sites (such as travel reservation services or mortgage lending services), whether or not such services may otherwise be considered to be information services. ### 47 CFR 64.2003(j) **(j)** Local exchange carrier (LEC). The term “local exchange carrier (LEC)” has the same meaning given to such term in section 3(26) of the Communications Act of 1934, as amended, 47 U.S.C. 153(26). ### 47 CFR 64.2003(k) **(k)** Opt-in approval. The term “opt-in approval” refers to a method for obtaining customer consent to use, disclose, or permit access to the customer's CPNI. This approval method requires that the carrier obtain from the customer affirmative, express consent allowing the requested CPNI usage, disclosure, or access after the customer is provided appropriate notification of the carrier's request consistent with the requirements set forth in this subpart. ### 47 CFR 64.2003(l) **(l)** Opt-out approval. The term “opt-out approval” refers to a method for obtaining customer consent to use, disclose, or permit access to the customer's CPNI. Under this approval method, a customer is deemed to have consented to the use, disclosure, or access to the customer's CPNI if the customer has failed to object thereto within the waiting period described in § 64.2008(d)(1) after the customer is provided appropriate notification of the carrier's request for consent consistent with the rules in this subpart. ### 47 CFR 64.2003(m) **(m)** Readily available biographical information. “Readily available biographical information” is information drawn from the customer's life history and includes such things as the customer's social security number, or the last four digits of that number; mother's maiden name; home address; or date of birth. ### 47 CFR 64.2003(n) **(n)** Subscriber list information (SLI). The term “subscriber list information (SLI)” has the same meaning given to such term in section 222(h)(3) of the Communications Act of 1934, as amended, 47 U.S.C. 222(h)(3). ### 47 CFR 64.2003(o) **(o)** Telecommunications carrier or carrier. The terms “telecommunications carrier” or “carrier” shall have the same meaning as set forth in section 3(44) of the Communications Act of 1934, as amended, 47 U.S.C. 153(44). For the purposes of this subpart, the term “telecommunications carrier” or “carrier” shall include an entity that provides interconnected VoIP service, as that term is defined in section 9.3 of these rules. ### 47 CFR 64.2003(p) **(p)** Telecommunications service. The term “telecommunications service” has the same meaning given to such term in section 3(46) of the Communications Act of 1934, as amended, 47 U.S.C. 153(46). ### 47 CFR 64.2003(q) **(q)** Telephone number of record. The telephone number associated with the underlying service, not the telephone number supplied as a customer's “contact information.” ### 47 CFR 64.2003(r) **(r)** Valid photo ID. A “valid photo ID” is a government-issued means of personal identification with a photograph such as a driver's license, passport, or comparable ID that is not expired. ## Source Source: Electronic Code of Federal Regulations (eCFR), title 47, up to date as of 29 October 2026, from the eCFR API (ecfr.gov). The eCFR is an editorial compilation of the CFR and Federal Register amendments, not an official legal edition of the CFR. [47 CFR 64.2003 on eCFR](https://www.ecfr.gov/current/title-47/section-64.2003) eCFR, up to date as of 29 October 2026. Retrieved 30 October 2026. This is reference material, not legal advice. ## Navigation [CPNI Navigator](https://dposchool.com/cpni) / 47 CFR 64.2003 Previous: [47 CFR 64.2001 CPNI: Basis and purpose](https://dposchool.com/cpni/section/64.2001) Next: [47 CFR 64.2005 CPNI: Use of customer proprietary network information without customer approval](https://dposchool.com/cpni/section/64.2005) ## For AI agents - Machine-readable index: https://dposchool.com/cpni/llms.txt - JSON API: https://dposchool.com/cpni/api/v1/index.json - Vendor privacy and security facts: https://vendor.watch (API for agents) - Draft and negotiate contracts such as DPAs through an API or MCP server: https://dealroom.todo.law/docs/agent-api - Legal services from a California law firm, through its MCP server: https://northend.law/agents