---
title: "Art. 29 Data Act: Gradual withdrawal of switching charges"
canonical: "https://dposchool.com/data-act/article/29"
source: "https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32023R2854#art_29"
source_note: "Source: Regulation (EU) 2023/2854, OJ L, 2023/2854, 22.12.2023, as corrected. Only the text published in the Official Journal is authentic. © European Union, https://eur-lex.europa.eu"
text_as_of: "2023-12-22"
language: "en"
publisher: "DPO School"
---

Art. 29 Data Act · Chapter VI: SWITCHING BETWEEN DATA PROCESSING SERVICES

# Article 29 Data Act: Gradual withdrawal of switching charges

Official Journal text of 22 December 2023, as corrected (OJ L, 2024/90790, 9.12.2024). Retrieved 30 October 2026.

## Official text

### Article 29(1)

**1.** From 12 January 2027, providers of data processing services shall not impose any switching charges on the customer for the switching process.

### Article 29(2)

**2.** From 11 January 2024 to 12 January 2027, providers of data processing services may impose reduced switching charges on the customer for the switching process.

### Article 29(3)

**3.** The reduced switching charges referred to in paragraph 2 shall not exceed the costs incurred by the provider of data processing services that are directly linked to the switching process concerned.

### Article 29(4)

**4.** Before entering into a contract with a customer, providers of data processing services shall provide the prospective customer with clear information on the standard service fees and early termination penalties that might be imposed, as well as on the reduced switching charges that might be imposed during the timeframe referred to in paragraph 2.

### Article 29(5)

**5.** Where relevant, providers of data processing services shall provide information to a customer on data processing services that involve highly complex or costly switching or for which it is impossible to switch without significant interference in the data, digital assets or service architecture.

### Article 29(6)

**6.** Where applicable, providers of data processing services shall make the information referred to in paragraphs 4 and 5 publicly available to customers via a dedicated section of their website or in any other easily accessible way.

### Article 29(7)

**7.** The Commission is empowered to adopt delegated acts in accordance with Article 45 to supplement this Regulation by establishing a monitoring mechanism for the Commission to monitor switching charges, imposed by providers of data processing services on the market to ensure that the withdrawal and reduction of switching charges, pursuant to paragraphs 1 and 2 of this Article are to be attained in accordance with the deadlines laid down in those paragraphs.

## Source

Source: Regulation (EU) 2023/2854, OJ L, 2023/2854, 22.12.2023, as corrected. Only the text published in the Official Journal is authentic. © European Union, https://eur-lex.europa.eu

[Article 29 on EUR-Lex](https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32023R2854#art_29)

Official Journal text of 22 December 2023, as corrected (OJ L, 2024/90790, 9.12.2024). Retrieved 30 October 2026.

This is reference material, not legal advice.

## Navigation

[Data Act Navigator](https://dposchool.com/data-act) / [Chapter VI](https://dposchool.com/data-act/chapter/6) / Article 29

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Next: [Art. 30 Data Act: Technical aspects of switching](https://dposchool.com/data-act/article/30)

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