---
title: "Art. 14 DSA: Terms and conditions"
canonical: "https://dposchool.com/dsa/article/14"
source: "https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32022R2065#art_14"
source_note: "Source: Regulation (EU) 2022/2065, OJ L 277, 27.10.2022, p. 1. Only the text published in the Official Journal is authentic. © European Union, https://eur-lex.europa.eu"
text_as_of: "2022-10-27"
language: "en"
publisher: "DPO School"
---

Art. 14 DSA · Chapter III: DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT · Section 1: Provisions applicable to all providers of intermediary services

# Article 14 DSA: Terms and conditions

Official Journal text of 27 October 2022. Retrieved 30 October 2026.

## Official text

### Article 14(1)

**1.** Providers of intermediary services shall include information on any restrictions that they impose in relation to the use of their service in respect of information provided by the recipients of the service, in their terms and conditions. That information shall include information on any policies, procedures, measures and tools used for the purpose of content moderation, including algorithmic decision-making and human review, as well as the rules of procedure of their internal complaint handling system. It shall be set out in clear, plain, intelligible, user-friendly and unambiguous language, and shall be publicly available in an easily accessible and machine-readable format.

### Article 14(2)

**2.** Providers of intermediary services shall inform the recipients of the service of any significant change to the terms and conditions.

### Article 14(3)

**3.** Where an intermediary service is primarily directed at minors or is predominantly used by them, the provider of that intermediary service shall explain the conditions for, and any restrictions on, the use of the service in a way that minors can understand.

### Article 14(4)

**4.** Providers of intermediary services shall act in a diligent, objective and proportionate manner in applying and enforcing the restrictions referred to in paragraph 1, with due regard to the rights and legitimate interests of all parties involved, including the fundamental rights of the recipients of the service, such as the freedom of expression, freedom and pluralism of the media, and other fundamental rights and freedoms as enshrined in the Charter.

### Article 14(5)

**5.** Providers of very large online platforms and of very large online search engines shall provide recipients of services with a concise, easily-accessible and machine-readable summary of the terms and conditions, including the available remedies and redress mechanisms, in clear and unambiguous language.

### Article 14(6)

**6.** Very large online platforms and very large online search engines within the meaning of Article 33 shall publish their terms and conditions in the official languages of all the Member States in which they offer their services.

## Source

Source: Regulation (EU) 2022/2065, OJ L 277, 27.10.2022, p. 1. Only the text published in the Official Journal is authentic. © European Union, https://eur-lex.europa.eu

[Article 14 on EUR-Lex](https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32022R2065#art_14)

Official Journal text of 27 October 2022. Retrieved 30 October 2026.

This is reference material, not legal advice.

## Navigation

[DSA Navigator](https://dposchool.com/dsa) / [Chapter III](https://dposchool.com/dsa/chapter/3) / Article 14

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Next: [Art. 15 DSA: Transparency reporting obligations for providers of intermediary services](https://dposchool.com/dsa/article/15)

## For AI agents

- Machine-readable index: https://dposchool.com/dsa/llms.txt
- JSON API: https://dposchool.com/dsa/api/v1/index.json
- Vendor privacy and security facts: https://vendor.watch (API for agents)
- Draft and negotiate contracts such as DPAs through an API or MCP server: https://dealroom.todo.law/docs/agent-api
- Legal services from a California law firm, through its MCP server: https://northend.law/agents