---
title: "1&1 Telecom GmbH fined EUR 9,550,000 (Germany, 2019)"
canonical: "https://dposchool.com/gdpr/fine/bfdi-1und1-2019-12"
source: "https://www.bfdi.bund.de/SharedDocs/Pressemitteilungen/DE/2019/30_BfDIverh%C3%A4ngtGeldbu%C3%9Fe1u1.html"
source_note: "Only the authority's decision is authoritative."
text_as_of: "2026-10-28"
last_reviewed: "2026-10-29"
language: "en"
publisher: "DPO School"
---

Fine · Germany

# 1&1 Telecom GmbH: EUR 9,550,000

[Reviewed by Sergio Maldonado Elvira on 29 October 2026](https://dposchool.com/gdpr/about#review)

- **Authority:** Federal Commissioner for Data Protection and Freedom of Information (BfDI)
- **Country:** Germany
- **Date:** Announced on 9 December 2019
- **Amount:** EUR 9,550,000, as imposed (not converted)
- **Appeal status:** Reduced ([source](https://www.bfdi.bund.de/SharedDocs/Pressemitteilungen/DE/2020/28_Urteil-1und1.html))
- **Provisions cited:** [Article 32](https://dposchool.com/gdpr/article/32)

## What the fine was for (summary, not the official text)

Telecom call centre released extensive customer data to anyone who could give a customer's name and date of birth; inadequate authentication.

## Official source

- [Decision or announcement of the authority](https://www.bfdi.bund.de/SharedDocs/Pressemitteilungen/DE/2019/30_BfDIverh%C3%A4ngtGeldbu%C3%9Fe1u1.html)

Checked against the official source on 28 October 2026.

Only the authority's decision is authoritative. This is reference material, not legal advice.

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