---
title: "FREE MOBILE fined EUR 27,000,000 (France, 2026)"
canonical: "https://dposchool.com/gdpr/fine/cnil-free-mobile-2026-01"
source: "https://www.cnil.fr/en/sanction-free-2026"
source_note: "Only the authority's decision is authoritative."
text_as_of: "2026-10-28"
last_reviewed: "2026-10-29"
language: "en"
publisher: "DPO School"
---

Fine · France

# FREE MOBILE: EUR 27,000,000

[Reviewed by Sergio Maldonado Elvira on 29 October 2026](https://dposchool.com/gdpr/about#review)

- **Authority:** Commission nationale de l'informatique et des libertés (CNIL)
- **Country:** France
- **Date:** Decision of 8 January 2026
- **Amount:** EUR 27,000,000, as imposed (not converted)
- **Appeal status:** Unknown
- **Provisions cited:** [Article 32](https://dposchool.com/gdpr/article/32), [Article 34](https://dposchool.com/gdpr/article/34), [Article 5(1)(e)](https://dposchool.com/gdpr/article/5#1-e)

## What the fine was for (summary, not the official text)

After an October 2024 intrusion exposed 24 million subscriber contracts (including IBANs): weak VPN authentication and poor detection, an incomplete breach notice to subscribers, and excessive retention of former subscribers' data.

## Official source

- [Decision or announcement of the authority](https://www.cnil.fr/en/sanction-free-2026)

Checked against the official source on 28 October 2026.

Only the authority's decision is authoritative. This is reference material, not legal advice.

## Navigation

[GDPR Navigator](https://dposchool.com/gdpr) / [Fines](https://dposchool.com/gdpr/fines) / FREE MOBILE

[All fines](https://dposchool.com/gdpr/fines)

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- Machine-readable index: https://dposchool.com/gdpr/llms.txt
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