---
title: "British Airways plc fined GBP 20,000,000 (United Kingdom, 2020)"
canonical: "https://dposchool.com/gdpr/fine/ico-ba-2020-10"
source: "https://ico.org.uk/media2/migrated/2618421/ba-penalty-20201016.pdf"
source_note: "Only the authority's decision is authoritative."
text_as_of: "2026-10-28"
last_reviewed: "2026-10-29"
language: "en"
publisher: "DPO School"
---

Fine · United Kingdom

# British Airways plc: GBP 20,000,000

[Reviewed by Sergio Maldonado Elvira on 29 October 2026](https://dposchool.com/gdpr/about#review)

- **Authority:** Information Commissioner's Office (United Kingdom)
- **Country:** United Kingdom
- **Date:** Decision of 16 October 2020
- **Amount:** GBP 20,000,000, as imposed (not converted)
- **Appeal status:** Unknown
- **Provisions cited:** [Article 5(1)(f)](https://dposchool.com/gdpr/article/5#1-f), [Article 32](https://dposchool.com/gdpr/article/32)

## What the fine was for (summary, not the official text)

An attacker used compromised remote-access credentials and altered a script on the airline's website to send customers' card data to an outside domain (22 June to 5 September 2018).

## Official source

- [Decision or announcement of the authority](https://ico.org.uk/media2/migrated/2618421/ba-penalty-20201016.pdf)

Checked against the official source on 28 October 2026.

Only the authority's decision is authoritative. This is reference material, not legal advice.

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