16 CFR 316.5 CAN-SPAM · Part 316: CAN-SPAM RULE
16 CFR 316.5 CAN-SPAM: Prohibition on charging a fee or imposing other requirements on recipients who wish to opt out
eCFR, up to date as of 29 October 2026. Retrieved 30 October 2026.
Official text
Neither a sender nor any person acting on behalf of a sender may require that any recipient pay any fee, provide any information other than the recipient's electronic mail address and opt-out preferences, or take any other steps except sending a reply electronic mail message or visiting a single Internet Web page, in order to:
Use a return electronic mail address or other Internet-based mechanism, required by 15 U.S.C. 7704(a)(3), to submit a request not to receive future commercial electronic mail messages from a sender; or
Have such a request honored as required by 15 U.S.C. 7704(a)(3)(B) and (a)(4).
Source: Electronic Code of Federal Regulations (eCFR), title 16, up to date as of 29 October 2026, from the eCFR API (ecfr.gov). The eCFR is an editorial compilation of the CFR and Federal Register amendments, not an official legal edition of the CFR.
eCFR, up to date as of 29 October 2026. Retrieved 30 October 2026.
This is reference material, not legal advice.